Resources: Case Studies

Indego Equity Plan 2023

February 23, 2023

This document provides a look back on the best practices that the City of Philadelphia and Indego have developed and provides a roadmap to continue leading the way in equitable bike share growth and operation.

NACTO's 2019 Shared Mobility Analysis Shows 136 Million Trips Taken

August 28, 2020

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On August 27, the National Association of City Transportation Officials (NACTO) released their long-anticipated 2019 snapshot of the number of trips taken with shared micromobility. Check out their report to see what changed in 2019!

One-pager: Access Pass bike share discount program

December 18, 2018

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This one-pager outlines Indego's Access Pass bike share discount program, helping to make bike share available to a diverse cross-section of the community.

Report: Strategies for Engaging Community

September 27, 2018

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The Strategies for Engaging Community Report provides examples from bike share partnerships across the country.

Breaking barriers to bike share: Insights on equity

July 24, 2017

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Summary of findings from Portland State University researchers on bike sharing in Philadelphia, Chicago, and Brooklyn.

Breaking barriers to bike share: Insights from residents of traditionally underserved neighborhoods

July 24, 2017

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Findings from Portland State University researchers on resident barriers and attractive factors to bike share.

Bringing equitable bike share to Bed-Stuy

June 1, 2017

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Bedford Stuyvesant Restoration Corporation has been at the center of a multi-sectoral partnership to improve quality of life with Citi Bike as a tool.

How to engage diverse communities with bike share: 3) Build employment opportunities

January 27, 2017

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Philadelphia, Milwaukee, and Brooklyn are connecting bike share engagement efforts with workforce development activities.

How to engage diverse communities with bike share: 2) Learn about your riders

January 25, 2017

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Misunderstandings of who lives in your target community can decrease your effectiveness. Instead of operating blindly, take the time to learn about the people you are trying to engage.

How to engage diverse communities with bike share: 1) Cultivate relationships

January 23, 2017

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Relationship building is the key to attracting bike share riders who represent the diversity of the cities they are from. Here are four ways U.S. bike share systems are forging relationships around their service.