Widening Access to Micromobility: Understanding Use of a Reduced-Fare Program in Three Countries

Researchers surveyed Lime riders in a dozen cities across three countries: Australia, New Zealand, and the United States. By assessing the usage patterns and personal characteristics of both Lime Access and non-Access riders, researchers compared the two groups to identify key differences. They identified four main themes from both quantitative survey responses and qualitative open-ended feedback:

1. Lime Access riders depend on Lime to make everyday, essential trips.

2. Lime Access in combination with public transit supports a car-light or car-free life.

3. Lime Access can provide an essential option for travelers with disabilities.

4. Lime Access users love the program and want to see it expanded.

Read more about the study in our blog post outlining its key learnings.